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|
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Meets customer
need for privacy and security in email
communications. |
| |
 |
Restricts
access of confidential information
to authorized users. |
|
Protects
corporate and personal information
with multiple layers of security. |
|
Integration with
site specific authentication mechanism
(works with existing usernames
and passwords). |
| |
|
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Customizable
look and feel of customer view ensures
uniform website experience |
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Fully
configurable log-in page |
| |
|
|
|
Provides complete,
"hub" view of all interactions
as an integral part of eGain Service
suite. |
| |
|
Integrates
with eGain to display past customer
communications in the message
center. |
|
Facilitates
cross sell and up-sell opportunities
with existing customers. |
|
Increases
self-service opportunities by
directing customer to website. |
| |
|
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